Shipping Policy

RECEIVED

We’ve confirmed your order and we’re getting it ready for our warehouse team!

PROCESSING

Your order is in queue to be picked & packed by our Warehouse Team!

SHIPPED

Your order is about to leave our Warehouse with one of our Carrier Partners! Check your shipped notification email to confirm your tracking details so you can follow your order in transit!

Note: Please refer to your local bylaws for buying a medication. If your Country or local Health Authority mandates need of a prescription for the product, even if deemed Over The Counter in province of British Columbia, we would not be able to fulfill your order.

We strive to provide our customers with the best possible service, including fast and reliable shipping. We provide a tracking number for every order, so you can easily track your package and know when it will arrive. Please note that shipping times may vary depending on your location and any unforeseen circumstances that may affect delivery. We currently ship to Canada and the United States.

Shipping Method

Please note that shipping costs may vary depending on your location and any unforeseen circumstances that may affect delivery.

Estimated Delivery Time

 

Country

Handling Time

Transit Time

Canada

0-2 Days(Mon – Fri)

3-7 Days(Mon – Fri)

USA

0-2 Days(Mon – Fri)

3-5 Days(Mon – Fri)

Shipping Terms

 

Delivery Confirmation

Upon shipment of your order, we will send you an email with delivery confirmation or tracking information, if available.

Shipping Disclaimers

Please note that we are not responsible for any delays or issues with delivery caused by incorrect or incomplete address information provided by the customer. It is the customer’s responsibility to ensure that the shipping address is accurate and complete at the time of purchase.

Change Of Address

If you change your shipping address, please update your contact information and address right away from within the Pharmacy24 app or by logging on to our website. You can also call or email our office.

Shipping Method

Canada Post, one of our shipping partners, offers Flex Delivery™ – a unique service that allows you to have packages delivered to any post office, free of charge. To learn more or sign up for this service, visit canadapost.ca/flex delivery.

Customer Service

If you have any questions or concerns regarding shipping, please do not hesitate to contact us at:

Pharmacy24
#108 – 2777 Gladwin Rd,
Abbotsford, BC V2T 4V1, Canada
Phone: (604) 966-2383
Email: info@pharmacy24.ca

Thank you for choosing Pharmacy24!